Ratings & Reviews

Overall Rating

4(49 reviews)87.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Abeni M. - |Recommended: YesIt’s a community thing 💁🏽‍♀️ — The staff has been fantastic The response time and follow through is impeccably quick efficient. I have had a few conversations with Shilough. Even when she was on vacation she responded to emails to ensure that a few technical issues were resolved.
submitted by Dee - |Recommended: NoI would not recommend this place Having maintenance concerns addressed has generally been an inconvenience. I am a current resident and I have been waiting for a week as of 07 12 2021 to have someone just come and take a look at our nonworking air conditioning unit. Just to come and take a look- not to mention the actual repair fix which, at this point, is anyone's guess as to how long that might take. It is currently July with outdoor temperatures approaching 105 degrees and with the temperature inside our unit averaging 90 degrees, 24 hours a day for the last six days. it's actually cooler outside at night than inside. At this point, I may have to move into my car. Hopefully, that won't be violating any community policies. The management appears to be too busy to deal with the situation. I can't even reach the leasing office to have someone return my call. But, at least, parking is generally decent.
submitted by Abeni M. - |Recommended: YesMayfield 5301-C — Exceptional Management Team.
submitted by Sarah L. - |Recommended: YesGreat Maintenance Staff — Anthony and the rest of the maintenance staff are great. Any time I put in a maintenance request they are always on top of it and have it fixed figured out within the day or by the next day at most - rain or shine. Alister Columbia definitely has the best response time and quality of work by maintenance staff I have seen in all the places I have lived. Thanks guys
response from property -Sarah, Thanks for choosing Alister Town Center Columbia and leaving such a great review! We truly appreciate your recommendation of the maintenance team. We think they're pretty wonderful as well. We will work hard to continue going above and beyond! If you ever need anything please don't hesitate to reach out to our team. Sincerely, Ashley P., Assistant Community Manager
submitted by Eman A. - |Recommended: YesApt 5305 D. — Hi, I would like to send a very special thanks to two of your staff members, Shay in the lease office and Carlos in maintenance, those two members made our move magically smooth. they made us feel welcome too. Great and outstanding job. Thank you Eman
response from property -Eman, Thank you for your wonderful comments. I will share these with our team. We are so happy to have Shay and Carlos here at Alister Town Center Columbia. We are glad we were able to assist you and your move in. We look forward to your continued residency. Mickea Mance, Community Manager
submitted by Whitney B. - |Recommended: YesMaintenance — I really appreciate Anthony maintenance and his help in finding the solution to fix my dryer. He always shows up when I put in a request
response from property -Whitney, Thank you for taking the time to share your positive experience at Alister Town Center Columbia. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. Anthony is wonderful and we're so glad he was able to assist you with getting the dryer fixed. If you ever need anything, please do not hesitate to reach out to us or stop by the office. Thank you again! Alister Town Center Columbia
submitted by Whitney B. - |Recommended: YesFinally — Finally i’ve found an apartment where I can actually invite friends and family to and have a place for them to stay
response from property -Whitney, Thank you for taking the time to share your positive experience at Alister Town Center Columbia. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us or stop by the office. Thank you again! Alister Town Center Columbia Team
submitted by Stephanie M. - |Recommended: YesN a — n a
response from property -Stephanie, Thank you for taking the time to leave us a 5-star review! If there's anything we can assist with in the future, please let us know. Thank you, Alister Town Center Columbia Team
submitted by Janice W. - |Recommended: YesGreat neighborhood — Staff is friendly....the neighborhood is nice quiet
response from property -Janice, Thank you for taking the time to leave us such a great review. We are happy to hear you are enjoying our team as well as the location of the community. If there's anything we can assist with in the future, please let us know. Thank you, Alister Town Center Columbia Team
submitted by Sarah L. - |Recommended: YesReview — Great place to live. Anything negative is just the cost of living in a large community. I like living here, honestly. The good really out weighs any bad 100 recommend this place.
response from property -Sarah Thank you for taking the time to leave us such a wonderful review. Here at Alister Town Center Columbia, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 410.992.0095 or stop by the office. Thank you again! Kimberly Buynak, Community Manager, Kbuynak@millcreekplaces.com
submitted by Bridgette G. - |Recommended: NoI love my apartment but I hate the parking — It's easy to live at the Allister. It's convenient, great location, nice apartment amenities, the rent is reasonable, and the property is kept very well. The downside is the parking. I have never lived in an apartment where the residents have to battle with non-residents for a parking space and this is beginning to be a deal-breaker for me. There should be designated visitor parking at the top of the entrance. It should be easy to have every resident on the lease to provide their car information and be issued a parking decal so that they can park near their homes. I sometimes won't even leave my apartment after 2 pm on a rainy day because I know I will have to park far away from my apartment. This is annoying and again, I pay to live here, I should not have to compete with visitors to park close to my apartment. I would recommend the Alister only if where a person has to park is not an issue but most people I know would find this irritating. So I am going to select no on recommending to a friend.
response from property -Thank you for taking the time to leave us such a wonderful review. Here at Alister Town Center Columbia, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I am sorry to hear that you are having parking issues and we are looking into ways that we can improve the parking situation. If you ever need anything, please do not hesitate to reach out to us at 410.381.7030 or stop by the office. Thank you again! Kimberly Buynak, Community Manager, Kbuynak@millcreekplaces.com
submitted by AnnetteA - |Recommended: YesMy neighbor above me is super active in her unit. At times, I don’t think she sleeps. If she isn’t jumping, bouncing off walls, or practicing MMA fighter slam-dunks above my head she’s playing super loud music through the morning. During this time, I’m waiting eagerly for she and crew to pass-out. I just wish she would allow me to sleep through the night. I tried tactics that I thought would chisel her into a civilized neighbor, but I was wrong. Instead, she stepped her loudness up a few notches. I became fatigue from losing sleep and feeling like a zombie while handing tasks during the morning hours. My roommate and I both complained to Alister Town Center office staff, but the disturbance hasn’t stopped. I feel defeated and placed another noise complaint after hearing huge thumps, adults arguing, and an alarming kid screaming and crying, which woke me out my sleep. The sounds were so loud, forceful, and frightening that it forced my window shut and it broke. I phoned the police. Lat
response from property -Annette, Thank you for taking the time to share your experience with us. We would like to address them as soon as possible, so please feel free to reach out to us at 410.992.0095 or kbuynak@MillCreekPlaces.com so we can set up a time that works best for you. Best, Kim Buynak, Community Manager
submitted by ALTAGRACIA N. - |Recommended: YesEs tranquila y segura los empleados son eficientes — Que es un magnífico complejo para vivir ,muy tránquelo y limpió y los empleado son muy cordiales
response from property -Altagracia, Agradecemos que se haya tomado el tiempo de enviarnos sus comentarios. Aquí en Alister Town Center Columbia, nos esforzamos por brindar un excelente nivel de servicio y experiencia de vida, y parece que no logramos la marca. Nos disculpamos por esto y nos gustaría tener la oportunidad de hablar con usted para asegurarnos de que esto no vuelva a suceder. Si desea hablar más sobre su experiencia, lo alentamos a que se comunique con nosotros y estableceremos el horario que mejor se adapte a sus necesidades. Kim Buynak, Gerente de la comunidad, kbuynak@millcreekplaces.com
submitted by Joel W. - |Recommended: NoObservations of a long time resident — I have been at this residence since 2008 approximately. Giving some leeway given the advent of this pandemic, the response of the maintenance staff has been quite poor. Also, the workmanship of the upgraded apartment that I am in, shows early signs of breakage-not due to actions by me, and poor workmanship. I think that the areas calling for much improvement are the maintenance staff response time, even given the advent of this pandemic, and also quality of materials in the upgraded apartments. Also there have been incidents of stealing of delivered material and that has been reported to staff on site. The most recent one was someone signing for a delivery from a winery and then a month later, this same person dropping it off at the resident area. Also delivery stolen and then left on the back porch, this a month later, ostensibly the same person on the property. This was not a misdelivered product . It was a stolen product, which had to be thrown away, because of damage to the carton and not knowing what had happened to it in the months leading up to that. Therefore I could not and would not, in good conscience, recommend this location to anyone and it is a question as to whether or not I would re-up at the end of this lease period, being at this particular property.
response from property -Hello Joel, Thank you for taking the time to provide feedback on your experience with us. I have sent you an email regarding your concerns with items that may need to be fixed in your home as well as the issue with your packages being delivered. I look forward to hearing back from you soon. If there is anything else we can do for you please do not hesitate to let us know. Sincerely, Kim Buynak, Community Manager, kbuynak@millcreekplaces.com
submitted by Marshell H. - |Recommended: YesWindows — Need weatherized windows
response from property -Good Afternoon Marshell, Thank you for taking the time to share your concerns regarding the windows. I will contact you shortly regarding your concerns and see what we can do to resolve this issue for you. If you ever need anything, please do not hesitate to reach out to us at 410.992.0095 or stop by the office. Thank you again! Sincerely, Kim Buynak, Community Manager, kbuynak@millcreekplaces.com

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Alister Town Center Columbia, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Alister Town Center Columbia, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose