Ratings & Reviews

Overall Rating

4
(53 reviews)
90.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by VEDA O. - |Recommended: YesOverall experience — It’s been my pleasure meeting the new staff and hope they can keep up the good work our maintenance staff is everything Dj and Darius are the best in my opinion tank you everyone keep up the good work.
submitted by Jennifer M. - |Recommended: YesService is EVERYTHING — I've been a resident of Alister Town Center since December 2021. During this time, I'm delighted to state that I've consistently experienced the best residential support services in my 5 years of renting former homeowner . In many ways, your property management team can make or break your living experience and with Alister Town Center, it’s all in the service. Changa King Community Manager leads the entire staff by his exemplary willingness, professionalism and empathy to respond resolve my issues or concerns efficiently and correct, the first time As I know I'm only ONE of hundreds of residents in my community, I can definitely depend on Changa to manage my expectations, remain true to his word in addressing a situation or returning a phone call email, and even follow-up with me afterwards --- while most likely juggling other community priorities With any maintenance request submitted, I receive a reasonable response time. Whether it was changing light bulbs, repairing replacing appliances or servicing the plumbing and HVAC, the maintence staff thoroughly ensured that I have an optimal living environment, my prime concern as a solo parent. When an outside vendor was required, DJ Service Manager makes it a priority of keeping me in the loop by communicating the level of effort and resolution timeline. I intend to renew my lease another year with Alister Town Center, and I strongly recommend my community to anyone who values service and quality of living.
submitted by Aida N. - |Recommended: YesStaff — Stephon is professional and has good customer service
response from property -Hi Aida, We are grateful and appreciate the time you took to leave your review. We are glad that you are enjoying Alister Town Center Columbia. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future. Mickea, Community Manager
submitted by Earl M. - |Recommended: YesKevin — I just moved in and so far Ciara as been very helpful and always wants to help me with any problems. The maintenance team as responses to fix problem quickly
response from property -Hi Earl - Thank you for your wonderful feedback regarding Sierra and our maintenance team! We are elated to have you as a resident! Welcome Home!
submitted by Topaz N. - |Recommended: YesMaintenance Repair Request — My request for maintenance was taken in a timely manner and completed within 24 hours. Thank you very much.
response from property -Hi Topaz - Thank you for your kind words regarding our maintenance team and the service they provide you. We truly appreciate you being one of our valued residents. - M. Mance
submitted by Abeni M. - |Recommended: YesIt’s a community thing 💁🏽‍♀️ — The staff has been fantastic The response time and follow through is impeccably quick efficient. I have had a few conversations with Shilough. Even when she was on vacation she responded to emails to ensure that a few technical issues were resolved.
response from property -Hi Albeni, Thank you for your thoughtful review and for being such a great asset to our community! Sincerely, Mickea M., Community Manager
submitted by Abeni M. - |Recommended: YesMayfield 5301-C — Exceptional Management Team.
response from property -Hi Albeni, Thank you for your thoughtful review and for being such a great asset to our community! Sincerely, Mickea M., Community Manager
submitted by Sarah L. - |Recommended: YesGreat Maintenance Staff — Anthony and the rest of the maintenance staff are great. Any time I put in a maintenance request they are always on top of it and have it fixed figured out within the day or by the next day at most - rain or shine. Alister Columbia definitely has the best response time and quality of work by maintenance staff I have seen in all the places I have lived. Thanks guys
response from property -Sarah, Thanks for choosing Alister Town Center Columbia and leaving such a great review! We truly appreciate your recommendation of the maintenance team. We think they're pretty wonderful as well. We will work hard to continue going above and beyond! If you ever need anything please don't hesitate to reach out to our team. Sincerely, Ashley P., Assistant Community Manager
submitted by Eman A. - |Recommended: YesApt 5305 D. — Hi, I would like to send a very special thanks to two of your staff members, Shay in the lease office and Carlos in maintenance, those two members made our move magically smooth. they made us feel welcome too. Great and outstanding job. Thank you Eman
response from property -Eman, Thank you for your wonderful comments. I will share these with our team. We are so happy to have Shay and Carlos here at Alister Town Center Columbia. We are glad we were able to assist you and your move in. We look forward to your continued residency. Mickea Mance, Community Manager
submitted by Whitney B. - |Recommended: YesMaintenance — I really appreciate Anthony maintenance and his help in finding the solution to fix my dryer. He always shows up when I put in a request
response from property -Whitney, Thank you for taking the time to share your positive experience at Alister Town Center Columbia. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. Anthony is wonderful and we're so glad he was able to assist you with getting the dryer fixed. If you ever need anything, please do not hesitate to reach out to us or stop by the office. Thank you again! Alister Town Center Columbia
submitted by Whitney B. - |Recommended: YesFinally — Finally i’ve found an apartment where I can actually invite friends and family to and have a place for them to stay
response from property -Whitney, Thank you for taking the time to share your positive experience at Alister Town Center Columbia. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us or stop by the office. Thank you again! Alister Town Center Columbia Team
submitted by Stephanie M. - |Recommended: YesN a — n a
response from property -Stephanie, Thank you for taking the time to leave us a 5-star review! If there's anything we can assist with in the future, please let us know. Thank you, Alister Town Center Columbia Team
submitted by Janice W. - |Recommended: YesGreat neighborhood — Staff is friendly....the neighborhood is nice quiet
response from property -Janice, Thank you for taking the time to leave us such a great review. We are happy to hear you are enjoying our team as well as the location of the community. If there's anything we can assist with in the future, please let us know. Thank you, Alister Town Center Columbia Team
submitted by Sarah L. - |Recommended: YesReview — Great place to live. Anything negative is just the cost of living in a large community. I like living here, honestly. The good really out weighs any bad 100 recommend this place.
response from property -Sarah Thank you for taking the time to leave us such a wonderful review. Here at Alister Town Center Columbia, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 410.992.0095 or stop by the office. Thank you again! Kimberly Buynak, Community Manager, Kbuynak@millcreekplaces.com
submitted by Bridgette G. - |Recommended: NoI love my apartment but I hate the parking — It's easy to live at the Allister. It's convenient, great location, nice apartment amenities, the rent is reasonable, and the property is kept very well. The downside is the parking. I have never lived in an apartment where the residents have to battle with non-residents for a parking space and this is beginning to be a deal-breaker for me. There should be designated visitor parking at the top of the entrance. It should be easy to have every resident on the lease to provide their car information and be issued a parking decal so that they can park near their homes. I sometimes won't even leave my apartment after 2 pm on a rainy day because I know I will have to park far away from my apartment. This is annoying and again, I pay to live here, I should not have to compete with visitors to park close to my apartment. I would recommend the Alister only if where a person has to park is not an issue but most people I know would find this irritating. So I am going to select no on recommending to a friend.
response from property -Thank you for taking the time to leave us such a wonderful review. Here at Alister Town Center Columbia, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I am sorry to hear that you are having parking issues and we are looking into ways that we can improve the parking situation. If you ever need anything, please do not hesitate to reach out to us at 410.381.7030 or stop by the office. Thank you again! Kimberly Buynak, Community Manager, Kbuynak@millcreekplaces.com

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Alister Town Center Columbia, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Alister Town Center Columbia, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose